Flow Mediations – Privacy Notice
About this Privacy Notice
Through the services we offer we have to collect personal information. We know how important it is for you to understand how we use your data. We will always be transparent with you about what we do with your personal information.
This Privacy Notice applies to all personally identifiable information about our website visitors and explains how personal information is collected, used or disclosed by FLOW MEDIATIONS. It also describes the measures we take to protect the security of your personal information. In addition, we describe the choices you can make about how we use the information you provide us. We tell you how you can reach us to review and update your contact information, change your privacy preferences, or answer any questions you may have about our privacy practices.
- What personal information do we collect?
The personal information we collect from you will depend on how you interact with FLOW MEDIATIONS and can include:
- Your name
- Your telephone number
- Your email address
- Your IP address which we store when you browse our website or other device identifier when you use a mobile device
- Any other information you decide to give us when you contact us or when you sign up for FLOW MEDIATIONS newsletter.
- When do we collect your personal information?
Providing your personal information to us is your choice. We collect your personal information when you:
- access our website. Our website also uses cookies. To find out more about the use of cookies and how you can manage them, please read our Cookie Policy
- sign up for FLOW MEDIATIONS newsletter
- ask us to contact you to provide information or for consultation
- How and why do we use your personal information?
To improve our website
We use your personal information to enhance our website, improve our services and identify online usage trends. We want to ensure our website is customer friendly and works properly. We also want to make it easy for you to interact with us. We use your IP address to deliver our website services, help diagnose problems with our server and provide a better web experience. Your IP address is used to help identify you. We may also use your personal information to monitor the use of our website and ensure that our website is presented in the most effective and relevant manner for you and your device.
To manage your sign up for FLOW MEDIATIONS newsletter
We use the personal information you provide when you join FLOW MEDIATIONS Family to:
- process your registration details, track account
- with your consent, send specific offers via email
- send you relevant marketing communications digitally
- measure the effectiveness of our marketing campaigns and our advertising.
To opt-out our communications with you please send email to flowmediations@gmail.com
For security and compliance reasons
We use your personal information to:
- Ensure the personal information you provide to us is accurate;
- Conduct fraud checks or prevent other illegal activity;
- Protect our rights or property (or those of others); and
- Fulfil our legal and compliance-related obligations.
- Who do we share your personal information with?
We do not share your personal information with third parties.
You can choose to accept cookies or not by changing the settings on your browser. Generally, your browser will offer you the choice to accept, refuse, or delete cookies, including cookies from third parties. For further information, please refer to: www.flowmediations.com/cookiepolicy
- How long do we keep your personal information?
We use and keep your personal information for as long as it is required for the purpose identified when you provided the information or as otherwise required to comply with any legal obligation.
We may use anonymized data indefinitely. If you would like further information, please contact us at flowmediations@gmail.com.
- Your Rights
You have the right to refuse to give us your personal information.
You have the right to have your personal information processed fairly and lawfully and in a transparent way and to be informed about how your personal information is being used.
You have the right to withdraw or change your consent to our use and disclosure of your personal information.
You have the right to access, update and correct any mistakes in your personal information we hold about you. We respond to access requests as required by applicable laws and within a reasonable time. We may decline access to personal information in certain circumstances. These circumstances include where the information requested would reveal confidential information or personal information about someone else, or if legal or regulatory requirements prohibit providing access or permit not providing access to such information. In order to respond to an access request, we may request certain personal information to verify the identity of the individual seeking access before providing the personal information. Should you be required to pay for reasonable charges for retrieving or providing you with specific information that you have requested, we will notify you before proceeding.
You have the right to opt-out at any time from receiving marketing communications.
If you have any questions about how we treat your personal information or about any of your rights, please contact us at by email: flowmediations@gmail.com
- Changing Your Preferences
If you no longer wish to be contacted by us about our services or receive marketing communications, you can amend your preferences by contacting us or simply follow the unsubscribe link provided in emails you receive from us.
If you find that the personal information we have about you is inaccurate or needs updating (for instance, you may have changed your name or address), then please contact us so that we can correct it.
- Security of your personal information
We take the security of your personal data very seriously. This means that your data is protected and only accessed by co-workers who need it to carry out their responsibilities. We also ensure that there are strict physical controls in our buildings which restricts access to your personal data to keep it safe.
- Changes to this Privacy Notice
We may update this Privacy Notice from time to time. When we post modifications to this Privacy Notice, we will revise the “last updated” date at the bottom of this web page. The modified Privacy Notice will be effective immediately upon posting on the www.flowmediations.com website. Your continued use of the website after the posting of the modified Privacy Notice constitutes your agreement to abide and be bound by it. We encourage you to review this notice periodically to ensure you are aware of the most up-to-date information about our personal information practices.
This Privacy Notice was last updated on October 13, 2021